Discord support my request Using the steps below. Discord doesn't have a system for knowing how long you have to dispute your account being disabled, nor tell you the status of your ticket. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. 2)Click “Account”, located below the Set status and above the “Profiles” 3) you’ll see where youre email is located between the phone and display na So immediately I looked up Discord's refund policy, where they mention refunds are allowable if a request is made within 5 days. In your appeal, provide as much information as possible about your account and the reason for the ban. A member of our support staff will respond as soon as possible. Earn up to 17% APY on crypto, and get a crypto-backed loan for as low as 1% APR. Submitting a request to Discord can help you with several issues. May 13, 2021 · Dear Discord Support, My account was disabled on Discord on 10th May, a few days ago. Jun 1, 2023 · Luckily, I only lost my discord account. Discord-Support. discord. Step 4: Provide necessary information for verification New, modern and customizable ticket bot. Other Resources for Discord Help Submit a request What can we help you with? Learn More Download Help & Support Feedback Status Company Jobs — From account settings to permissions, find help for everything Discord If you're new to Discord and looking for tips, check out our Beginner's Guide Announcements Sep 29, 2023 · How to contact Discord. Discord delete my account 2 hours after that. ” The actual staff was far more professional and timely in their response. Once you have the necessary details and have reviewed the refund policy, you can contact Discord’s support team to request a refund. ” Apr 9, 2024 · Discord seems to have a really horrible support situation and it will only get worse. I sent a support ticket two weeks ago, and so far, nothing has come up. Feb 27, 2024 · To request an unban, follow these steps: 1. gd/support for general questions, or https://dis. Q: How long does it take to receive my Discord data? A: The data request process can take up to 30 days to complete. I want to find a solution but I am not getting a proper help. I got this response: “Beyond our original support regarding this issue, we're unable to provide additional information or support via this channel. any time i email support i get an automated, "we'll look into it" and then a few days later all the The information collected during the server ownership transfer process, including the server name, server ID, inactive owner's Discord username and user ID, and the new owner's Discord username and user ID, will be used solely for processing your transfer request. Nov 11, 2023 · Are you having issues with Discord and need help from their support team? In this comprehensive 2500+ word guide, I‘ll explain exactly how to contact Discord customer support through their in-app, email, phone, Twitter and community options. On a seperate photo I showed my drivers education (with DoB, IRL name) and my discord tag. Recently I sent a request to the Discord support team, talking about my account being accused that i am under the age of 13 and Today, when I went to see the status of my request, it was like "Solved", but nothing was resolved, I didn't receive any email as a response or anything, and on top of that I am 16 years old and i have even submitted If someone you are not friends with sends you a direct message (DM), Discord may filter that DM into a separate “Message Requests” folder to help you screen out unwanted DMs from your DM list. Some of my request take up to a week to be answered so just hang in there! 0. To contact Discord, you can either submit a request, share your feedback, or email them via support@discord. Despite the first time, they responded that it wasn't from the email that was originally associated with the account, and I sent one from the email originally associated with the account, and now I'm just waiting for a response and it’s been 2 weeks so far Discord Support is marking my tickets as "Solved" without providing me with an answer. The help center contains various articles for common issues that you might face on Discord. If you suspect your account has been compromised, check your email first! You can temporarily change your email on your account through a link in the “Discord Email Address changed” email. You lose EVERYTHING. The Discord team regularly review the ideas and incorporate them into future product planning and discussions. Dec 7, 2021 · 5 days ago I got locked out of my Discord account and it says I'm under 13 years old. https://celsius. I am sorry if this will be a long article but please help me with your support with this. I submitted the ticket the same day. Confirme que está solicitando la eliminación de su cuenta de Discord Support (Zendesk). Definitely a scam! Discord support took such a long time to respond about a hacker who had taken over a server I was in and broke a few of their rules (multiple accounts to evade bans, harassing others, threatening to hack a game we were planning and actually hacking a game that used to be playable, etc), and ended up basically doing nothing anyways. Discord support is the worst support experience i So I noticed on a billing ticket I submitted (details not important or relevant to question) Had a number associated with it which I assume refers to the support ticket number, but usually there's a server or a link that you can check the status of the ticket on your own time rather than needing a reply saying what the status of your ticket is. Feb 6, 2024 · I received a message about a similar situation. I canceled my Nitro 2 hours after i got it but the i lost the 10 dollars, can i have them back? Discord is targeted mainly towards the gamer demographic, but there are still servers you can join that aren't about gaming in the slightest. I have successfully send a mail to trust and safety using this method. DO NOT EVER GIVE THEN PAYMENTS. 1)Click on youre pfp at the bottom right of youre mobile screen. I HAVE NEVER BEEN THIS MAD BEFORE. Jul 27, 2020 · no response to my requests. My account was recently disabled, so I created a ticket to ask them to re-enable it because it was disabled for a misunderstanding. My 3 friends all got their accounts back after only a few days. Try reaching out through twitter. Same story after few days. DISCORD SUPPORT AGENTS. You said you're interested in politics; there's definitely servers dedicated to this topic if you search on Google. I made a request within hours, was told by discord support that I should reply with a confirmation, and they would process it from there. I have submitted a ticket with a picture of me holding my passport and my discord user. Make sure your request meets the Refund Policy requirements. Enviar una solicitud ¿En qué podemos ayudarte? However, for unclaimed Nitro gifts purchased on Discord on desktop/web/Android, you will have 5 days from the initial purchase date to request a refund with our Support Team. Make sure you add “If you can’t help me then send me to someone who can”. If you were falsely banned and purchased discord nitro you could most likely file a claims report/lawsuit, at which point they listen. com and noreply@discord. Jul 23, 2023 · Ensure that you've submitted your support tickets correctly. Apr 16, 2021 · discord verification is one of the worst and discord support is the worst support i have ever had and seen, my accounts are blocked by phone number and my brother has the same problem Now I have to create new accounts and use VPN to always work Now a message to the person defending the support of discord, STFU and GTFO LGBTrasher you have a lot So the day was 21st January 2021, my discord account got stolen. 3. Wakatsu'? November 09, 2021 16:35; Dün bu Jul 4, 2024 · My request/ticket #45948964 keeps getting closed without any response or action. I've gotten a response to my first one being sent over to the Discord Trust and Safety team and the second one I was told that they've initiated an investigation based on the information I provided. To learn more about reporting abusive behavior to Discord through the Discord App, go here:" Jul 12, 2023 · hello, before i sent a new request that was also marked solved in 2 or 3 minutes, i submitted my original ticket to prove that i was over the minimum age requirement of 13. Mar 17, 2023 · There is no specific settings on Discord that can change your age information on the app. You can learn more about this here: https://dis. My account was disabled after a scammer did about 10 Gifted Nitro purchases in the span of 10-20 minutes after access my account, I got my account back but Paypal disputed the charges causing a chargeback. Every server I go to everyones name is white, even my server. Jan 14, 2024 · I tried to reach the Discord Support in April, since then the only answer i got from the staff team was “Use QR code login or reset your password” which is completely useless in my case then i got at the end: ‘Please note our team is unable to provide additional information or support for this request. Feb 15, 2020 · Hello i got my free discord nitro via Epic games three months ago,i didn't cancel my Nitro subscription because i tought it will automatically cancel or ask me if i want to buy nitro again. Shop Order ID (optional) Mar 15, 2024 · I asked they what they needed help with, and they said that I would have my Discord account suspended and I would be IP banned for fradulent charges, because the user in question said they were scammed out of $2800 by another account with a VERY similar username impersonating my actual Discord account, right down to the profile picture and the bio. Under Request your data, tap the Request all of my data button and confirm. I am trying to verify I am 17, the last time I did this I provided a selfie, a document from the Royal Navy (With my name and age on it), my passport (Which has my name, age and a picture of myself) and I had a piece of paper with my My id 827077727537987625 and tag messed_up_teen#3250 The server id 892646213076275250 the server owners tag |\|Wumpus|/|#0001 the server name Dreams world with 215+ members i do have the admin perms and the server owner account got disbaled by the duscord so i would request to have the server owner ship plz reach out to me would be nixe for your staff help Nov 25, 2023 · All my attempts to contact Discord Support resulted in either asking me to re-open a ticket as above or silence. gd/contact. PLEASE REINSTATE MY ACCOUNT BACK IMMEDIATELLY AS I DONT WANT TO LOSE MY ACCOUNT BY SEEING IT GETTING PERMANENTLY DELETED. Please enter the details of your request. I made a selfie with my school photo + my Discord Username. (apparently the person I was contacting wasn't able to revert the change, likely due to policy) "This form is for users appealing moderation decisions made by Discord and for users updating their age information. Apr 5, 2024 · What the hell is going on over there with you guys? Literally get an email today saying you guys closed my ticket. Any ideas on what I should try? My account of 7 years has recently been disabled, I have not been able to get in contact with discord support. 15 Days ago, I have created a ticket regarding a bug I have encountered with discord. Please I need help with the color roles in Discord. celsius. The hacker then used my account to message other people and getting 3 of my friends in the process. Your tickets are being solved by a bot. I wasted 5 of my 14 days talking to a trust and safety member over email. If you have already submitted a ticket to our support team through our support portal, please be patient as they are working as quickly as possible to get to your request! Apr 9, 2021 · You can contact Discord support directly using their online forms for users and developers, via Twitter, or by reaching them via email at support@discordapp. I became 18 on February 1st and I have proof of being over 18. 2. My phone won't show the colored usernames of users in any server. Submit an appeal through Discord's official support forum. Make sure to vote on your favorite features! Don't see your game-changing idea on the list? Jul 6, 2024 · Overall, Discord‘s support team is committed to assisting all users as efficiently as possible while maintaining a high standard of service. We are investigating and will take the appropriate actions. My account was since 2016 + Nitro member for a long time and I never Hi, I fell victim to the "I made a game" scam on discord. Pretty odd, I contacted support about my account being hacked last month and the hacker buying over 200 dollars worth of nitro with it, and I managed to get a response within a few hours, though I did get another problem where my cancelled payments from my account are now being charged to my alt account and somehow by extension, my card too Mar 19, 2024 · I have reached out & explained my situation to 3 Discord Twitter Accounts, Facebook, Instagram, Reddit, Official Discord Servers (which cannot help), commented on all sorts of social media posts under the Discord name, contacted General Attourneys & Discord Staff, and have been met with nothing but, “Sorry we can't help” or pure silence. Welcome to r/scams. Jul 21, 2023 · Step 2: Discord Support Team Review: The Discord support team will assess your appeal and investigate your account's history and the reason for the ban. gd/contact Was this article helpful? We would like to show you a description here but the site won’t allow us. according to the email i was sent regarding my account having taken action upon, i was explained i can simply appeal and verify my real age with my ID, selfie, and a piece Same boat here. network/ Please make sure that you read our Help Center before posting a general question that can be found there: https://support. However, this request came in the form of multiple request tickets, and even though I got my email restored back to my account like I asked, I'm still getting emails from Discord staff from the other tickets and I'm worried that they're gonna delete my The most effective place to share your feature request and ideas for improving Discord is at feedback. my next problem is that the emails that the support bot provides if you want to get help another way (that being support@discord. Hi Ax3ra, I'm genuinely sorry to hear about your current situation, however, we generally do not interfere with individual server management, and we can currently only assist with server ownership transfers if your server is a public server that has more than 100 members in it, and the server owner hasn't accessed their account for at least a month. Dec 6, 2024 · Q: How can I request a refund for my Discord subscription? A: You can request a refund by finding your payment ID and submitting a request to the Discord Billing Support Team. By providing clear and complete information in your support request and maintaining respectful communication, you can help ensure a quick and helpful resolution. Support-Konto FAQ; Wo kann ich Funktionsanfragen, Feedback und Vorschläge einreichen? Erfahre mehr Download I got my account disabled for spamming even though I never did. I got suspended over three weeks ago for joking once about my real age. Additionally, I have reason to believe that the hacker has been using my account to perform malicious activities, including attempting to hack into the accounts of my Apr 24, 2024 · However, my account was gone. But first, you can try resolving the issue yourself by reading the articles in the Discord help center. I still had a couple of questions regarding my stolen account but to this day, they didn't respond to my emails. Si solicita ayuda para eliminar su cuenta de la aplicación Discord, seleccione una opción diferente del menú de arriba. Double-check these folders to see if any responses are there. Go to Discord support page and tap on Trust & Safety. If Discord thinks a direct message is from a spam bot, we may filter that DM into a more hidden “Spam” folder. Its only my phone thats the problem because on my laptop which is much older than my phone, works. After submitted my request to Discord support, I did received an email of confirmation they received my request, but after some days I got another email from them telling me that I didn't reply to them and have closed my request. Brauchst du Hilfe oder versuchst du unser Trust & Safety Team zu kontaktieren? Apr 5, 2024 · Oh my god same thing with me. Discord is wack. My discord account was suspende due to minimum age requirement for some reason, might be something I said, I have no idea. It all started at around 10:50pm, when a friend (with which I hadn't talked for a long time) told me he wanted to tell me something important, them I asked him what was that thing, and he told me he “accidentally reported” my account and it was going to be deleted if I didn't do what he told me, what Apr 8, 2024 · Lazy discord support agents setting my requests as solved and dont solve my problem?! DISCORD BUTT UP AND HELP ME GET MY ACCOUNT BACK RIGHT NOW! AS MY BLOOD IS BOILING. I contacted Discord Support straight away, although the description of the issue was very sketchy so that’s why they probably scratched it away. . gd/billing for refunds. The Discord Support team cannot reset your password for you, however, if you run into any other issues with your password please reach out to the team through the support form: https://dis. @sanchit, no they never helped me with anything. Honestly have no idea what the hijacker's doing with my account now. This is an educational subreddit focused on scams. ) (It’s kinda weird:) Additionally, I theorize that they prioritize long-time users as my account originated from 2016 I was an early supporter from early 2017 I believe I dont think its the case since I've been waiting 2 months and with the whole suspecting of under 13 suspensions going on I don't know if they'll ever get through the tickets. After talking a long time about how I was using the wrong email to contact them (it was just a dot since google ignores dots in emails), I sent them an email using an email without the dot and they said they couldn't do anything. I have already submitted a request here. I waited 2 months to get my account back, provided the necessary information, and you close my ticket? PSA: If you lose access to your account in any way, shape, or form, discord WILL NOT HELP YOU. Mar 8, 2023 · I've faced issues around discord support before, I've had no warning when it came to using a vpn on discord, and after offering literally everything I could offer, they decided to keep my account locked with phone verification. Any promotional offers you receive in connection with your purchase of a Nitro gift may be revoked if you receive a refund for the underlying gift purchase. Step 3: Contact Discord’s support team. Make sure you provided all the necessary information, and that your request is clear and concise. Feb 5, 2020 · Hello, there are 5 minutes I just made me ban my account for data leak while the number sent was my phone number that I send for my friends I am sorry that have put the report the person who did that is to mislead in my intentions especially that I wanted to put nitro therefore I do not know if it is possible but a deban I would not do it again data my number if it is prohibited m'y Gmail is Is your Discord app account not the same as Discord support? I can't login to Discord support using my account. heic file (even though the discord client previews the photo just fine - most likely due to using a system default image viewer). This sucks so bad. I've sent 3 tickets and countless follow up emails but no response after 2 weeks. I have waited for any reply for 2 weeks. May 8, 2024 · This leads me to believe that the request system is also outdated and needs to be updated to current user status. It SUCKED. In general, they strive to respond to support tickets as quickly as possible, typically within a few hours to a few days. Submit a request Sign in Discord; Where can I find my User/Server/Message ID? Discord Account Switcher FAQ; Learn More Download Help & Support Confirme que está solicitando la eliminación de su cuenta de Discord Support (Zendesk). Reported it to Discord Support and was told “This is a social engineering scam. We would like to show you a description here but the site won’t allow us. Same try my game scam and discord support marking all my tickets as solved and I’m met with silence. Their twitter @discord_support did respond to me 13 hrs ago tho, so maybe give that a try Jul 18, 2023 · I asked for a refund of an annual payment that was made to my card and the only response from discord was to disable my account, I have already tried to contact discord support and I have sent several emails and they just ignore me completely, I even talked to Paypal and they are also waiting for a response from discord support. The first time they responded, after a couple of emails, they basically said that it was my fault and they won't do anything. com. I didn’t notice that my account (Mentaiko#7572) was disabled as I was busy that day. Que pouvons-nous faire pour vous ? My account was suspended 10 days ago I opened a ticket to return the account and didn't get a refund of the ticket number 7143418 Feb 7, 2024 · Discord Support/The System are closing my ticket and marking it as Solved seconds after I even open the request. network/hc/en-us This is not discord support, nor a forum. Incorrect use of this form can result in delays in resolving your issue. Feb 17, 2022 · I recently got my Discord account back after it got hacked thanks to a Discord staff member. If you have an answer, I'm interested too. Mar 3, 2024 · It's been 10 days since discord support's last response to me. The violation will remain on your account until it expires, if applicable. If you still need support, submit a report to the Discord team through our support form linked here. For individual members/users who need help with a Server Subscription they joined, please submit a ticket to https://dis. What can we help you with? If you’re requesting on behalf of someone else, please have them reach out to our support team directly to submit the transfer request. I've sent two discord support tickets, one for hacked account and the other for Trust and Safety. I didn't really give any important data to discord except for my pictures, indeed i do not care if discord stores this data on their "private database" but my concern is if you delete your account, your messages isn't deleted, everyone can see your messages you sent in the past and the worse thing is you can't delete your messages if you do not participate anymore, can i request discord to Apr 17, 2023 · Its been almost 2 weeks and not a human being replied to my help request even I am 3 years old Nitro subscriber. Sep 5, 2020 · Exactly! I keep getting this response. -REMEMBER: If you failed to comply on the said process, Discord Support Management will finalize the PERMANENT BANNED on your Discord Account and IP HARDWARE BLOCKED on Discord (which means even if you try to create another Discord Account, Discord Database will not let you access Discord on Browser, Desktop Application, and Mobile Application). If you came here to send a report to Discord, please instead report abusive behavior through the Discord App. You can get in contact with trust and safety by creating a ticket to help and support and selecting as the type of question “general question”. Oct 14, 2023 · Hello guys, I want to share my issue here with the discord support team. Sep 27, 2023 · I was wondering how long it takes for discord support to respond to my support request as it has been 3 weeks with no response. Probably because of the fact i was fooling in a server saying i was 8. It's been one year since this request was made and I believe that the number of phones using heif has significantly raised and the lack of support makes sharing photos with friends extremely inconvenient because when you do so, all they see is a . Requesting your data in User Settings on Mobile Frequently Asked Questions. Check Your Spam Folder: Sometimes, support responses might end up in your spam or junk folder. However, you can request Discord team to change your age via Discord support page: 1. You can contact them by opening a support ticket through the official Discord website or emailing their support team. Is there anyway I can check the status of the ticket? Hence I cannot login due to my account's suspension. According to the great bot tm, something was missing in the verification photo, so I sent another one. Apr 9, 2021 · How to contact Discord support through a request form. I would like to believe that they have many tickets to manage, but 3 weeks without giving a response or even a sign that they would take care of my request, it is as if we are invisible to them. Q: What do I need before requesting a refund? A: You need to: Review the Discord Refund Policy to ensure your Jul 6, 2023 · The response time for Discord Support can vary depending on the volume of support requests they receive at any given time, as well as the complexity of the issue. To contact the Discord support team, send a request through: http://dis. They kept me waiting for a month with radio silence for my first ticket. They may also consider your previous interactions and reports, as well as any relevant evidence you provided in the appeal form. gd/server-ownership-transfer Where can I submit Feature Requests, Feedback, and Suggestions? It was early in the morning and i was going through discord, and one of my friends message me telling that they falsely reported me, and showed me an email claiming that if i don't message to agent named Mike bang to investigate me if the report is true or not my account will be hacked. My phone is up to date and so is Discord. Back to square one. I made a ticket to appeal and on day 29th, a few hours before Discord will delete my account, Discord just give me a canned reply that they won't reinstate my account. Type in the Email address and tap on the Appeals, age update, other questions option. Jun 15, 2024 · A week ago I lost my account by falling for the “I accidentally reported you” scam. I have tried every avenue and i am at the end of my rope, I never got an email telling me my account was disabled and All the support tickets i have submitted have been closed out. These include bots used in servers, language translations, payments and Jun 12, 2024 · 6/14: Someone has finally responded to my request, I am currently waiting for them to retrieving my account 6/16: So after elevating my request, and getting a response from a person, they (a discord bot) marked my request solved. It appears that the account you reported covering a majority of users in your friends list. Discord does not request users to contact our staff directly. You can actually change youre email on youre account without the need for Discord Support. com) which don't even work. each email comes up with “this email address is I used the ''appeals and update age request'', they mistakenly disabled my account for being underaged lol. my account recently got disabled and i have been sending email but discord hasn’t responded so i tried using another email and they responded and said there’s no account with your email which you are writing in so i went back to my email which is connected with my account and i send them a request and they still didn’t answer i just want my account back Same with me. What if my appeal was denied? If our reviewers find that the action taken was correct, we will send a message to let you know. Do not ever connect a card or bank to discord because I have gotten money taken from discord and the support didn’t help me refund my money. And since my reply, I've waited nearly 4 days with no further response from Feb 18, 2024 · My discord account got hacked 5 days ago and, I found that my email associated with the account had been changed without my authorization. My account got compromised. My email is still tied to the account but I can’t change the password because it isn’t my 2FA but the hacker’s 2FA. Discord; Enviar uma solicitação; Enviar uma solicitação Como podemos lhe ajudar? Saiba Mais Download Ajuda e Suporte They send my a screen shot of the ticket and everything looks very very very legit down to how the page and art that discord tends use stating Your request is (*****) the ticket number Has been updated check response below. Discord will send the data to your account's email address. (I found my discord account disabled and the email of disabled a day after. Do not, I will not stress it enough. I dont understand why? I sent in another request which is only causing more delay. hxqb rnxhb ngljeb siwai qrbf kjlit vdlgjg rpekden drix ebrvyaz dplg uzedhn fsmo szc oqahlxaq